WhatsApp Ordering allows customers to place orders through their MENO digital menu and use WhatsApp as part of the order process.
Customers can browse the restaurant’s menu, select items, choose variations and required options, add optional add-ons, provide special requirements, and review their cart before proceeding to checkout.
After the customer verifies their WhatsApp number and places the order, MENO provides an order link that can be sent through WhatsApp. When the link is opened, it takes the customer to the MENO Order Overview, where they can view their order details and current order status.
For the restaurant, the order is available in the Orders section of the MENO dashboard, where it can be viewed and managed.