After an order is placed, the customer can access the order through the order link shared through WhatsApp.

The link opens the MENO Order Overview page.

The Order Overview can display:

  • Order ID
  • Outlet
  • Current order status
  • Ordered items
  • Selected variations
  • Selected options
  • Selected add-ons
  • Item prices

For example, if the restaurant changes an order from Processing to Delivered, the customer can open the order overview and see the updated Delivered status.

Customers can also access their orders through their MENO profile under My Orders, where they can view their order and its current status.