Refund Policy

Effective date: 16 July 2026Last modified date: 16 July 2026

Thank you for choosing Meno. We are committed to delivering exceptional digital services and ensuring that every user has the opportunity to experience the platform before making a payment.

1. No Refund Policy: Meno provides a 30-day free trial on all paid plans, allowing users to fully test and evaluate the platform before subscribing. Because of this trial period, Meno does not offer refunds for any payments made after a subscription has started or been renewed. All fees paid for Meno services are non-refundable.
2. Exceptional Refund Cases: In exceptional circumstances, a refund may be granted only upon management approval and at Meno’s sole discretion. If a refund is approved, the following conditions apply:
- Stripe processing fees, which are non-refundable, will be deducted from the refunded amount.
- Any currency exchange differences or international transaction costs will also be deducted from the total refund.
- Approved refunds will be processed within 5–10 business days after confirmation.
3. Non-Refundable Scenarios: Refunds will not be issued under the following circumstances:
- After the 30-day free trial has ended and the user’s subscription has begun.
- For automatic subscription renewals that were not canceled before the renewal date.
- For discounted or promotional offers purchased during campaigns.
- For custom or enterprise-level services, including tailored integrations or development work.
- For one-time activation or setup fees, where applicable.
4. Cancellations: You may cancel your subscription at any time through your Meno account dashboard. Cancellation will take effect at the end of the current billing cycle, and no partial refunds will be issued for the remaining unused period. Your account will remain active until the billing cycle ends.
5. Changes to This Policy: Meno reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will take effect immediately upon posting on this page, with the updated effective date displayed above.
6. Contact Us: If you have any questions or require clarification regarding this Refund Policy, please contact our support team at refunds@getmeno.io.

Refund Policy

Effective date: 16 July 2026Last modified date: 16 July 2026

Thank you for choosing Meno. We are committed to delivering exceptional digital services and ensuring that every user has the opportunity to experience the platform before making a payment.

1. No Refund Policy: Meno provides a 30-day free trial on all paid plans, allowing users to fully test and evaluate the platform before subscribing. Because of this trial period, Meno does not offer refunds for any payments made after a subscription has started or been renewed. All fees paid for Meno services are non-refundable.
2. Exceptional Refund Cases: In exceptional circumstances, a refund may be granted only upon management approval and at Meno’s sole discretion. If a refund is approved, the following conditions apply:
- Stripe processing fees, which are non-refundable, will be deducted from the refunded amount.
- Any currency exchange differences or international transaction costs will also be deducted from the total refund.
- Approved refunds will be processed within 5–10 business days after confirmation.
3. Non-Refundable Scenarios: Refunds will not be issued under the following circumstances:
- After the 30-day free trial has ended and the user’s subscription has begun.
- For automatic subscription renewals that were not canceled before the renewal date.
- For discounted or promotional offers purchased during campaigns.
- For custom or enterprise-level services, including tailored integrations or development work.
- For one-time activation or setup fees, where applicable.
4. Cancellations: You may cancel your subscription at any time through your Meno account dashboard. Cancellation will take effect at the end of the current billing cycle, and no partial refunds will be issued for the remaining unused period. Your account will remain active until the billing cycle ends.
5. Changes to This Policy: Meno reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will take effect immediately upon posting on this page, with the updated effective date displayed above.
6. Contact Us: If you have any questions or require clarification regarding this Refund Policy, please contact our support team at refunds@getmeno.io.